The Unified Workspace

By consolidating voice, video, and data networks onto a single IP network, organizations have reduced the cost of communications, taken advantage of underused network capacity, and laid a foundation for unified communications.  Deploying unified communications across your organization delivers value through enhanced communications and collaboration. These capabilities are helping organizations shorten decision cycles, accelerate business, and boost productivity by speeding secure access to information and by making it possible for everyone to collaborate everywhere. Unified communications also provides a communications system that can change and grow at a moment’s notice.

Unified Communications creates a unified workspace by integrating IP communications and collaboration products and applications into a single, unified system. Without unified communications, disparate voice, video, data, and mobility applications cannot live up to their potential and are far less effective than they could be. The result is communications complexity, inefficiency, information overload, and misdirected communications. All of these challenges delay decisions, slow down processes, and reduce productivity across the enterprise.

Unified Communications helps organizations contend with communications complexity. It also addresses the growing needs of increasingly mobile workers who now conduct business from their desks and in conference rooms, airports, warehouses, and vehicles. Unified Communications clears communications roadblocks by:

• Securely unifying voice, video, data, and mobility applications on both fixed and mobile networks – With rich call control, unified messaging, and unified client software, workers can take their workspace, and all its advanced capabilities with them wherever they go.
• Enabling more effective communications – With presence and instant messaging, people can check the availability of colleagues, know how and where co-workers wish to be reached, and click-to-communicate in real time.
• Delivering media-rich collaboration – When voice, video, and web conferencing solutions use the power of the integrated network, people can collaborate instantly. They can also easily escalate sessions by adding video to an audio conversation or by adding web conferencing or whiteboarding to an existing audio or video conversation.
• Enabling the creation of business applications – With service creation platforms, development of innovative rich-media and web applications, make it possible to embed unified communications capabilities into existing business process systems.

CyberCore provides an end-to-end unified communications system that uses the pervasive reach of an integrated network to enable the unified workspace.  When the network and applications interact this way, IT administrators and end users enjoy many benefits. Because the technologies are not bolted together, administrators can use capabilities across platforms, providing the flexibility to quickly and cost-efficiently deploy, operate, and consolidate new communication services. You can add features such as video or wireless voice through software upgrades and incremental hardware that builds upon existing network infrastructure. As a result, you have access to new business applications sooner, increasing user productivity and improving business processes.  In addition to these advanced capabilities, your organization can also enjoy a lower total cost of ownership.

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